Socio-Technical Theory (STS)
Socio-technical theory is an organisational theory that conceptualises a given work or other system in view of its constituent social and technical subsystems, with the goal of achieving system success through joint optimisation.
Roba Abbas (School of Business, University of Wollongong, Australia) & Katina Michael (School for the Future of Innovation in Society & School of Computing and Augmented Intelligence, Arizona State University, USA)
Full book chapter available in PDF here.
Citation: Abbas, R. & Michael, K. (2022) Socio-Technical Theory: A review. In S. Papagiannidis (Ed), TheoryHub Book. https://open.ncl.ac.uk/theories/9/socio-technical-theory/